Thank you for considering Sutherland Auto Sales for your vehicle purchase. The team here at Sutherland has compiled a list of questions that we get frequently to help you in your decision making process. Please feel free to contact us anytime for clarification or additional details.
Do you offer financing for buyers?
Yes, we work with many banks who provide financing at competitive rates.
Do You Take Trade-Ins?
Yes, we take all makes and models of trade-ins.
Do you buy cars?
Yes, we buy cars from private individuals every day and will make a fair offer for your vehicle whether you purchase a vehicle from Sutherland or not.
Do you offer vehicle shipping and home delivery?
Yes. We have offered home delivery options to our clients since 1983 and can help with door to door transport to any destination.
Are extended warranty programs available?
Yes, we work with a few fantastic extended warranty companies that offer excellent nationwide coverage. We can help you choose a custom program that fits your new vehicle and your driving and ownership habits.
Can I complete my entire purchase online?
Yes, we make the purchase process very easy for our clients and regularly handle internet sales. We can handle paperwork easily and ship the new vehicle right to your door.
Do you issue temporary license plates for out of state buyers?
Yes we do. A temporary license plate and registration can be included whether you pick your vehicle up here in person or we transport the vehicle to your door.
Do you accept credit cards?
We do accept credit card for deposits, but not for payment in full for a vehicle.
How can I pay for my vehicle at Sutherland?
We can arrange financing for any buyer in need of a loan or we can accept cash, a certified check or a wire transfer for anyone paying in full for their vehicle.
What airport is best to fly into?
Greater Rochester International Airport ROC is located only 9.7 miles from Sutherland Auto Sales and is the closest major airport to us. The airport has a Marriott Hotel on the property that works well if you fly in late and need accommodations for the evening.
Do you sell to Canadian buyers?
Yes, we help Canadian residents regularly and can arrange paperwork and transport to any border crossing.
How do I start the purchase process?
The easiest way is to simply call our sales team at 585-381-3650. We can help you will the logistics of the transaction, financing questions, trade-in information, payment terms and any other questions that you may have.
